Support
Need help with Number Drop? We’re happy to assist with gameplay questions, bugs, ads, virtual items (gems / boosters), purchases, and privacy requests.
Contact email
Please include:
- Device model and Android version
- App version (from Google Play or app settings, if available)
- A clear description of the issue
- Screenshots, if they help explain the problem
Common topics
- Ads / rewarded gems — note whether the ad failed to load or the reward did not appear.
- Boosters — Hammer, Swap, free uses, or gem costs.
- Daily Drop — streak, extra retry, or UTC reset timing.
- Purchases — Remove Ads or gem packs; include the Google Play order ID if you have it.
- Progress loss — clearing storage or reinstalling removes local progress.
- Privacy / deletion — see Privacy Policy and Data Deletion Instructions.
Response time
We usually reply within a few business days. Complex advertising or store issues may take longer.